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Frequently asked questions

What is the lead time for a bespoke fibre art wall hanging decor to be completed?

Every order takes 14 days after the date of purchase. However, for a bigger commissioned piece with more intricate details will take up to 21 days. Once your order is completed, we will send you a notification via email to inform you that the item has been dispatched.

How do I maintain the fibre art wall hanging decor?

For every fibre art you purchase, it comes with a care package which comprises of

  • A comb
  • A care card with simple instructions to maintain your wall hanging decor at an ideal condition. 

So you're all set to hang up this beauty straight away! 

What is the shipping & delivery policy?

Kindly refer to our Shipping & Delivery page.

What is the exchanges, returns and refunds policy?

Kindly refer to our Returns & Refunds page.

I never received an order confirmation email, how do I know my order went through?

Please check that you have given the correct email address or check your spam inbox. If all else fails, reach out to hello@beeyarnd.com and we’ll assist you further.

I placed my order but entered the incorrect shipping address, how can I change it?

As long as your order hasn’t been dispatched yet, you can reach out to hello@beeyarnd.com and we will assist you. 

What Our Customers Say

Real reviews from real customers

First heard about Beeyarnd from Priscilla Tan (@styledbypt). During then, i remember how i was impressed with her works that I immediately followed her on social media! Hence, when i decided that i want to have a commissioned artpiece for our home, i knew i had to seek her. Alicia is creative, passionate and has a great eye for detail. I especially like that she is responsible, responsive & flexible, not to mention her thoughtfulness and that she takes a lot of pride in making sure our vision comes out in her fibre arts. It was honestly one of the best decision engaging her work. I would definitely recommend her to others who are style-focused, yet want something unique to call their own. Thanks Alicia for creating this masterpiece for us. It has definitely transformed our cozy home and we can't get enough of it!

Charlene Yee

5 stars for the amazing experience! After you sign-up for class, all you have to do is to be present & everything else is well taken care of thereafter (materials & equipments). Alicia is a fabulous teacher! She was not only supportive of each individual's creative endeavours, but also making sure that they are possible through her expertise. Learning with Beeyarnd is a pleasure, and I highly recommend them.

Shevonne

I really enjoyed Alicia's beeyarnd bar workshop and was able to quickly grasp the art of latch hooking. She put in an incredible amount of effort and creativity into planning and running the session. It was also wonderful to walk away with a beautiful piece I can hang up at home. I cannot recommend the workshop enough!! Thank you Alicia!

Anushka

Alicia had shared several colors pairing and techniques of latching. It was truly a therapeutic session. Really enjoyed the class.

Jean Tan

Attended a fibre art workshop and Alicia was patient in guiding us through the process – from colour selection to looping the yarn. Class size is kept to an intimate, small group so it was easy to learn and each of us receive all the attention we need. It was a good 3-4 hours well-spent and I highly recommend it!

Sarah Shariff